Moving can be a stressful time. The following is a list of the most popular questions we get asked. Whether you’re moving to Medicine Hat, moving away, or just looking for some extra space, All Seasons Self Storage can help.
What are your prices?
It's best to check with us by phone or email to get our current rates, or to learn about any promotional pricing that may be in effect. We do offer discounts for long term rentals.
Do I need to make a reservation?
While you can come to the office and rent a storage unit anytime, we do recommend making a reservation if possible. The quickest way to find out our current availability is to call us at 403-526-8534, but you can also send us an email or submit a request on our reservations page.
What are your hours of operation?
Our office is open Monday to Friday from 9:00 a.m. to 5:00 p.m., and on Saturdays from 9:00 a.m. to 12:00 p.m. The yard is accessible from 7:00 a.m. to 9:00 p.m. every day of the year. We live right on-site and always answer the phone after hours, so please feel free to call at any time. We often make arrangements for people to move in, or purchase boxes and packing material after hours or on Sundays.
Do you offer commercial storage?
Absolutely! We have several clients who operate a small business out of our storage units. We have a variety of sizes, and can be used for the storing of extra stock, material, tools, equipment, files, or seasonal material. We can even accept parcels and mail for you while you are renting here.
Do you have vehicle or trailer storage?
We offer individual units for vehicle or small trailer storage. A 10x20 is a common size for this use. We do not offer outdoor storage for larger trailers or RV's. Our doors are 8 feet wide at the entrance, and if your trailer can fit in a unit, it can be stored in it.
Do you offer moving services?
We don't do any moving ourselves, but have a list of verified local movers who we happily recommend. While we don't have any affiliation with the movers on our short list, we will only recommend those who have provided great service to our customers on a regular basis. We want your moving and storing experience to be as easy as it can be, and we have adjusted the people on this list over the years.
Is there a minimum rental period?
We do rent units out for as short as two weeks. Our units generally rent out month to month, like an apartment rental would. We will prorate your first month's rent from the day you move in, and from then on rents are due on the first day of each month, paid in advance.
Do you charge a Security Deposit?
We do charge a $50 deposit, but this is fully refunded to you after you move out. You do not have to rent a unit for any minimum period to get this deposit back; you only have to return the unit in the same condition as it was when you rented it, and give us 10 days notice before the end of your final month.
How do I pay my storage rent each month?
We accept Visa, MasterCard, and Interac, as well as Interac e-Transfers. Credit card numbers can be kept on file for automatic payments. We will also accept business and personal cheques, or debit your bank account each month.
What will I need with me when I move in?
You will need to have your own padlock and photo ID. We sell padlocks in our office, but you can bring your own from home if you have one. We can get you signed up and out to your unit in about 5-10 minutes.
Do I have to have insurance?
Insurance is the tenant's responsibility. Many homeowner or renter's policies will cover items in storage, as long as your insurance company is aware of the location. Specific insurance is also available to those who will no longer have a policy. Please check with your insurance broker for more information.